Start with the expensive repetition
Are you losing time because the same questions, messages, notes, and follow-ups keep coming back every day?
The best place to begin is the repeated task that delays revenue, frustrates customers, or steals valuable hours every week.
Do this today
- Write down five tasks you or your team repeat every week.
- Mark the tasks that involve reading, summarizing, drafting, searching, classifying, or replying.
- Pick the one task where faster response could protect revenue or save at least two hours a week.
- Collect three real examples: an email, a note, a form, a quote, a review, or a customer question.
- Test AI on those examples, but keep a person reviewing anything that reaches a customer.
The best first AI projects
Good first projects are boring in the best way: quote drafts, intake summaries, missed-call follow-up, review summaries, offer posts, appointment reminders, FAQ replies, and daily task summaries.
A bad first project is vague: "make us AI-powered." A good first project is measurable: "draft a same-day follow-up for every new lead."
Prompt to try
Act like an operations assistant for a small Michigan business. Read the task below and tell me: what can be automated, what should stay human-reviewed, what data is needed, and what result we should measure in the first week. Task: [paste your repeated task].